Welcome to Dreams Tulum!
Among acres of tropical gardens and jungle, Dreams Tulum Resort & Spa is located just minutes from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury® - where everything is included. Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with upscale contemporary design where every room offers a private and furnished terrace or balcony, marble bathroom, daily refreshed mini-bar and room service. Dreams Tulum also offers a secluded adults-only section and swim out suites for direct access to a pool. The resort is not only beautiful on the outside, but also within – as the founders of the Tulum Foundation, this eco-friendly resort promotes education, culture and conservation in the local community.
Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy including an on-site watersports and dive shop, discounted greens fees at the nearby Riviera Maya Golf Club, and an Explorer’s Club for Kids. The Dreams Spa by Pevonia® offers serene jungle, beach cabins and a Spa Pantry for guests to create their own spa products. With authentic and gourmet dining options, unlimited top-shelf spirits, and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa.
Woohoo! Pack your bags, we're going to Mexico!
We're very excited to have you join us for our wedding week! To make things simple, we've hired a travel agent to help our guests arrange your all-inclusive hotel rooms.
We've chosen to stay at Dreams Tulum, and we would encourage you to stay with us!
Many details are below, but here are a few IMPORTANT things to note:
1. Only have 1 person from your party make a room reservation using the booking form. Don't have 2 people in the same room fill out the same form.
2. We recommend groups of 2 reserve rooms for optimal comfort, but rooms can accommodate up to 3 guests. We've quoted prices for groups of 2 below, but having 3 guests will bring the price per person down nominally.
3. Transportation to and from the airport are included in your booking price, if you book the package price. No need to arrange a taxi when arriving or leaving Cancun. For those booking a room only reservation, please notify our travel agent, Melanie & she will arrange private transfers for you for an additional fee.
4. To guarantee availability and discounted pricing, please put down your deposit with our agent as soon as possible!
5. Ensure that your passport is valid for 6 months from your return date. Every guest requires a passport. Your booking MUST match your passport EXACTLY.
Alicia & Alejandro are working with me, Melanie Murray, at Liz Moore Destination Weddings (LMDW) to make this trip fun & stress free. Please read the important information below & complete your booking per the instructions below so you can join us!
The Sunwing rates are valid for travel between November 25 & December 2, 2023. The room only rates are valid for travel between November 25-December 5, 2023 & require a 3-night minimum stay.
Our wedding will be held on November 30, 2023
To reserve your room & guarantee the rate, your deposit must be made no later than May 31, 2023. Current inventory is available on a first-come, first-served basis. DO NOT wait to book your room as this resort is popular & sell outs frequently; if you would like a room in addition to our current inventory & it's not appearing when you go to the booking form, please contact Melanie as soon as possible.
** Final payment date is September 5, 2023. **
PLEASE NOTE: NO changes to reservations will be permitted after the final payment date.
This means that the group has paid a deposit to pre-reserve rooms for your group.
• The couple has signed a contract with the resort and has committed to a minimum number of rooms.
• Only rooms booked with LMDW count toward this contract
• The resort has a 3-night minimum stay requirement, but you are welcome to come earlier or stay later!
• We have reserved several different room types for you to choose from. Descriptions can be found below under Accommodations.
The couple has paid a deposit to reserve rooms for your group. They have a group contract that allows them to offer additional benefits for their guests.
The group kindly asks that you book your hotel within our designated group contract here at LMDW.
There are several reasons why you should honor the group's wishes and book the hotel portion with the group:
• The group has worked with me to negotiate a contract for the ENTIRE group. This includes a special set rate and includes transportation.
• Groups are given priority status at the resort, so you might miss out on some VIP treatment.
• Groups are given priority room assignments, so if you book directly, you're likely getting a room that couldn't be sold to a group. It will be leftover inventory, probably in a undesirable location away from everyone else.
• Groups are given priority in terms of an oversold situation. If the hotel over sells, your group is protected but his reservation is not. You could be walked to another location.
Guests who do not book within the group contract unfortunately:
• Will not get the group rates.
• Will have to pay up front vs. over time.
• Will not receive any pre-departure, trip support or post-trip support from me.
• Unfortunately, I cannot assist with travel arrangements made outside of the group, nor can I assist in the event of an emergency.
• Will be required to pay a day pass on property to attend wedding events. Note: Day pass sales are extremely limited due to occupancy restrictions.
• Review the available room categories & dates
• Fill out the booking request form by clicking the "Book Now" link in every room description
• Be sure to include your desired room category or package
• Please indicate which departure airport you prefer if you'd like Melanie to assist with booking your flights (not applicable for Sunwing packages as flights are included)
• Should you have any additional requests or questions, please contact Melanie at your earliest convenience.
In order to confirm your booking, a minimum non-refundable, non-transferrable deposit of $250 per person is required. All rooms must be deposited by May 15, 2023 & final payment is due no later than September 5, 2023 to secure this discounted rate.
This deposit will be processed as we confirm your reservation; you will be sent an invoice, which must be approved within 24 hours, in order to re-confirm your booking.
All Suites Offer the Following Amenities:
*Air conditioning with individual climate control
*1 King-size bed or 2 double beds
*Coffee/tea maker (coffee refreshed at check-in and upon request)
*Complimentary toiletries
*Daily maid service
*42" cable TV with HD channels
*Spacious bathroom with vanity and shower (some with a hydrotub)
*Alarm clock radio with capability to connect several electronic devices
*Iron and ironing board
*Hairdryer
*Private balcony or terrace
*In-room mini-bar (refreshed daily)
*Electronic laptop-size room safe
*Ceiling fan
*Complimentary Wi-Fi access in room and throughout the property
Deluxe Garden View Room
Standard room has contemporary décor. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower, garden view, private balcony or terrace with hammock. Located in buildings 16, 17 and 18 and built in the shape of haciendas centering the beautiful, lush gardens.
Maximum occupancy combinations:
King bed: 3 adults or 2 adults and 1 child
2 double beds: 3 adults and 1 child or 2 adults and 2 children
Guests departing from Vancouver - Sunwing Vacations package option (November 25-December 2, 2023; includes airfare, accommodation, transfers to/from airport, taxes & surcharges):
• Double occupancy: $2,840 per person
• Single occupancy: $3,760
• Triple occupancy: $2,820 per person
• Child (2 years old): $1,300 per child
• Child (3-12 years old): $1,880 per child
Room Only Rates (valid for travel between November 25-December 5, 2023; this is an all-inclusive resort rate but does not include flights, transfers to/from the airport or travel protection):
• Double occupancy: $550 per room, per night
• Single occupancy: $460 per room, per night
• Triple occupancy: $800 per room, per night
• Child (3-12 years old): $125 per child, per night
If you need a different set of dates, or any other personalization, please email Melanie with your request.
Junior Suite Garden View Room
In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and hot tub, telephone extension in the bathroom, double sink and a garden view. Located in the 35 A, B, C, D, E, and F buildings, of rooms spanning over three separate floors. Close proximity to the main lobby as well as the restaurant area and faces the main fountains.
Maximum occupancy combinations:
King bed: 2 adults or 2 adults and 2 children
2 double beds: 3 adults and 1 child or 2 adults and 2 children
Guests departing from Vancouver - Sunwing Vacations package option (November 25-December 2, 2023; includes airfare, accommodation, transfers to/from airport, taxes & surcharges):
• Double occupancy: $2,900 per person
• Single occupancy: $4,500
• Triple occupancy: $2,900 per person
• Child (2 years old): $1,300 per child
• Child (3-12 years old): $1,880 per child
Room Only Rates (valid for travel between November 25-December 5, 2023; this is an all-inclusive resort rate but does not include flights, transfers to/from the airport or travel protection):
• Double occupancy: $575 per room, per night
• Single occupancy: $575 per room, per night
• Triple occupancy: $820 per room, per night
• Child (3-12 years old): $125 per child, per night
If you need a different set of dates, or any other personalization, please email Melanie with your request.
Deluxe Ocean View Room
In addition to all of the above amenities, this standard room offers contemporary décor, a king bed or two double beds, bathroom with bath tub, ocean view and private balcony with hammock (except the 3rd floor rooms). Located in buildings 36 A and B, the most secluded section of the resort, and provides an impeccable view of the Caribbean Sea.
Maximum occupancy combinations:
King bed: 2 adults or 2 adults and 1 child
2 double beds: 3 adults and 1 child or 2 adults and 2 children
Guests departing from Vancouver - Sunwing Vacations package option (November 25-December 2, 2023; includes airfare, accommodation, transfers to/from airport, taxes & surcharges):
• Double occupancy: $3,080 per person
• Single occupancy: $4,860
• Triple occupancy: $3,060 per person
• Child (2 years old): $1,300 per child
• Child (3-12 years old): $1,880 per child
Room Only Rates (valid for travel between November 25-December 5, 2023; this is an all-inclusive resort rate but does not include flights, transfers to/from the airport or travel protection):
• Double occupancy: $630 per room, per night
• Single occupancy: $630 per room, per night
• Triple occupancy: $940 per room, per night
• Child (3-12 years old): $125 per child, per night
If you need a different set of dates, or any other personalization, please email Melanie with your request.
The airport we're flying into is Cancun International Airport (CUN).
We recommend you book your flights as early as you can (except for those of you that book a Sunwing package as your flights are included in the price). You may book it with your favorite airline.
If you're booking your room only, private transportation to and from the airport (CUN) is NOT included BUT Melanie can arrange it for you, for an additional fee; please inquire with her if you want this service as well.
Consider using miles or credit cards points if you have them.
*Word of Advice*
*If you arrive at the resort before check-in time, you are able to utilize all the amenities (pool, restaurants, activities, etc...). Pack a small bag with swimwear & other necessities to use & explore the resort while you wait for your room to be ready.
*Please give yourself at least 24-36 hours before the wedding day to arrive in case of delays or cancellations.*
*If you really aren't comfortable booking your own flight, please feel free to reach out to Melanie for assistance.
Be protected from the unexpected ** RECOMMENDED **
Optional Travel Protection pricing upon request. The average cost of your travel protection is about 6-10% of your total trip cost. *
For those that require more extensive coverage and/or extended medical insurance, please ask Melanie for a dedicated link.
Why do I need travel insurance?
Because sometimes... you have to cancel a trip last minute. Travel insurance can reimburse you for your prepaid, non-refundable trip costs - including vacation rentals, car rentals, hotels and flights - if you have to cancel for a covered reason.
Travel delays leave you stranded
Travel insurance can reimburse your for eligible meals, accommodation, and transportation expenses during a covered delay.
You get sick or hurt when you're far from home
Travel insurance can reimburse you for care following a covered medical emergency while traveling. We can even arrange and pay for a medical evacuation, if needed.
You need help in a hurry
Whether you're planning a week-long road trip or a weekend getaway, you never know what may happen. Travel insurance gives you access to our 24-hour assistance hotline for expert, personalized support in a crisis.
Every guest must have a valid passport. You will need this to board your flight and the resort will ask for it when you check-in. If you do not have a passport or need to renew yours, click below.
Note: Processing times in Canada are back within normal service standards of 10-20 business days, plus mail time. Please do not wait to apply to ensure you have it well ahead of travel.
Please also check the expiration date on your current passport, it must be valid for 6 months from your return date.
Please note within 30 days of travel you will be provided with the most up-to-date list of tours available.
But rest assured there is PLENTY to do at the resort and already included in your stay.
There's nothing like waking up in the morning to everything you ever wanted right outside your door. Want some thrills for the whole family?
How about some "me time"? Come replenish in our delectable spa with every beautifying and relaxing treatment imaginable available to you. Customize each day with these, and other wish list options, like exotic tours, rounds of golf, and a bevy of lavish kid and family-friendly attractions, including our state-of-the-art playroom, indulgent couples-only experiences, and dazzling entertainment options.
No problem, feel free to contact us:
Melanie Murray, melanie@lizmooreweddings.com, 780-700-6400
Note: Due to the nature of my job, I am frequently on the phone with travel suppliers. Email is often the fastest and best way to reach me.
Kindly note my core business hours of 12p-8p mountain time Monday-Thursday and 10a-4p mountain time on Friday-Saturday. I am available outside business hours by appointment.