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FAQs

WHAT IS THE DRESS CODE FOR WEDDING EVENTS?
Welcome Fiesta: Beach-Casual and we are asking all guests to wear shades of BLUE to the welcome fiesta!

Wedding: Semi-Formal Beach Wear. Need help? Check out this guide to beach-wear!


CAN I DRINK THE WATER? 
Our resort has a filtered water system, all water served  is SAFE! This goes for fruit, vegetables, and other items that may be washed at the resort. If you're still not convinced, bottled water is provided daily to your room. If you intend to venture off the resort, drink at your own risk!

WILL DIETARY RESTRICTIONS BE TAKEN INTO CONSIDERATION?
Yes! If you or someone in your party has dietary restrictions, Please email Jamie by February 10th with the individual's name and requirements so we can plan accordingly for our reception. The resort offers gluten, nut, and dairy-free options at all restaurants.


WHAT ARE THE COVID REQUIREMENTS?
Entering Mexico: There is no requirement for vaccination or negative COVID testing prior to leaving the US or to enter Mexico.

Returning to the US: A negative COVID test 1 day prior to your return is required to enter back into the US regardless of your vaccination status.
TRS Coral has testing at the resort that is very easy. You will schedule a test upon arrival for 1 day before your departure. Results will be sent to your e-mail within a few hours. Present the emailed results at the Cancun Airport along with your vaccination card (if you have one).

Masks: Most airlines and airports require masks at all times. The resort requires masks when in enclosed areas (restaurants or lobby) masks can be removed once you're seated.

See CDC Travel Guidelines here


WHAT HAPPENS IF I TEST POSITIVE AT THE RESORT?

The resort has an isolation block of rooms offered to guests if they test positive during their stay. This is at no cost to you and you will be allowed to stay up to 5 days or until you test negative, whichever is shorter. Food and beverage will be brought to you and the hotel staff will check on you.

There is a doctors office on site if any case should escalate.


HOW DO I BOOK?
Our room block deadline has passed. If you still intend to join us on March 5th but have not RSVP'd or booked your room, please contact Jamie ASAP at 507-837-9334!

HOW DO I GET FROM THE AIRPORT TO THE RESORT?
If you booked through our travel agent,  please ensure you have provided her your flight information so she can confirm your transfer. If you booked separately, we do recommend securing a transfer ahead of arrival, as there are some unreliable taxi services at the airport. Kalido Travel is highly recommended!

DO I NEED A PASSPORT?
A passport is required to enter Mexico. Please ensure you and everyone within your party have a valid passport that will not expire for at least 6 months after your return flight.

WHAT AIRPORT DO I FLY INTO?
Cancun International Airport (CUN). We recommend you arrive no later than March 4th, as the wedding is on March 5th!

MORE QUESTIONS?
If your questions have not been answered on our site, please start by contacting our travel agent for any and all travel related questions - she truly knows it all and is very quick to respond and help our guests!

Stephanie Griffiths | Mangata Escapes
Email: Stephanie@mangataescapes.com
Phone: 647-269-2114

If you have questions that cannot be answered by Stephanie, please feel free to contact Jamie or Jacob directly.