Group Travel & Destination Weddings Expert
Susan’s Travel Services, LLC
Email: Weddings@susanstravelservices.com
Ph: 480-238-6101
Be protected from the unexpected.
Optional Travel Protection pricing upon request. The average cost of your travel protection is about 6-10% of the total trip cost.*
If you want CANCEL FOR ANY REASON insurance it has to be purchased at the time of the booking (or within 7 days). It covers UP to 75% of the cost and it's the only way to protect with COVID!
To review coverage and purchase travel protection, click HERE!
PLEASE NOTE: As of February 15th, 2021, residents of New York are not eligible for Cancel for Any Reason travel insurance.
Important information!
Pack your bags, we're going to Mexico!
We're very excited to have you join us for our wedding weekend. To make things simple, we've hired a travel agent to help our guests arrange accommodation. We've chosen to stay at the Planet Hollywood Beach Resort in Cancun, Mexico and would love for you to stay with us!
Many details are below, but here are a few IMPORTANT things to note:
1. Only have 1 person from your party make a room reservation using the form below. Don't have 2 people in the same room fill out the form.
2. We recommend groups of 2 reserve rooms for optimal comfort, but rooms can accommodate up to 3 guests. We've quoted prices for groups of 2 below, but having 3 guests will bring the price per person down nominally.
3. Transportation to and from the airport CAN BE INCLUDED in your booking price. No need to arrange a taxi when arriving or leaving Cancun.
4. To guarantee availability and discounted pricing, please put down your retainer with our agent, Susan Green, as soon as possible! Susan can be reached via email at: Weddings@susanstravelservices.com
Thanks!
Vacation like a Star ™ at the famed all-inclusive Planet Hollywood Beach Resort Cancun. We’ve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped up PHit fitness program, Planet Hollywood Cancun brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.
Adults only Section, Family Friendly and STAR CLASS!
Go to the "Accommodations" section and click on the room you want to book!
Why book with Susan’s Travel Services?
While Susan's Travel Services can offer competitive prices, we also offer personalized service. Anytime you have a question or concern, you will be able to contact us directly and will not have to go through a call center and speak with a different person each time.
Most importantly, our strong relationship with the resort helps to ensure that members of the wedding party that are booked through us will not be walked and placed in another resort due to overbooking. Should you have any additional questions please contact our dedicated travel agent Susan Green.
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We have blocked 3 room categories for you to choose from:
STAR Class Junior Suite Ocean View DBL (We have 4 of these) $153 per person, per night.
STAR Class Junior Suite Swim Out DBL (we have 5 of these) $163 per person, per night
Live like a star in our Junior Suites which feature one king or two queen beds, a double sofa-bed, a spacious lounge area and a private balcony or terrace with stunning views of the lush gardens or the crystalline waters of the Caribbean. These spacious suites are fully decked out with PH Spa™ bath amenities and hand-crafted Phabulous Bed™ so you can live the full Planet Hollywood experience. Sing in the ceiling-mounted rain shower and enjoy the star treatment with our 24-hour room service.
STAR Class Directors Suite One Bedroom Swim Out DBL (we have 1 of these) $230 per person, per night.
Featuring one king and sofa bed, a separate lounge area, one private full bathroom in the room with 2 washbowls, jacuzzi, separate toilet, walk-in closet, mini bar and either a large private terrace or a semi-private pool. Sleep in a hand-crafted Phabulous Bed™, sing in the ceiling-mounted rain shower, practice your Oscar acceptance while you soak in the Jacuzzi® tub, and enjoy star treatment with our 24-hour room service.
If you want a room outside these rooms OR outside the dates, reach out to Susan Green to make the request!
Susan@susanstravelservices.com or 480-330-0309
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The closest airport to the resort is Cancun International Airport (CUN)
We recommend booking your flights as early as you can. You may book it via your favorite airline. Consider using miles or credit card points if you have them! Susan's Travel Services does not help with Air, but can help with Transfers to and from the airport to the hotel and back!
It is time to check your passports to make sure you know where they are and that they have not expired. It is important to know that since you’re traveling out of the country, a valid passport might not be enough to allow you to board your flight or cruise ship. It might expire too soon to meet the foreign country’s requirements. Valid Passport required till November 2022! Please confirm you have a VALID PASSPORT for travel!
You don't have to pay all at once! Book early and take advantage of the Easy Monthly Payment Plan. It is interest-free! All you have to do is submit your secured payment form online. It will give Susan’s Travel Services, LLC permission to debit your Debit OR Credit Card for any amount you choose, and how often you choose.
A minimum non-refundable deposit of $200 per room to hold and you can make MONTHLY payments till final payment. Ask Susan how!
DO YOU OFFER TRAVEL INSURANCE?
Yes. We offer “Cancel for ANY reason” insurance with your room block. It is the only insurance that will cover COVID! It covers cancellation up to 48 hours BEFORE you travel and you get back 75% of the cost of the trip. If not, we also sell insurance that is canceled for "covered reason" ask us how! Contact Susan Green and her Team!
DO YOU BOOK AIRFARE?
No. We do not do air for the trip as many of you use miles and other options, but we suggest using Google Flights or the HOPPER app to track flights. Please email Susan, our travel advisor with your flights once you have them booked so she can help with transfers.
CAN I ADD SOMEONE TO MY ROOM?
Yes. You can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
CAN I SWITCH THE PERSON IN MY ROOM?
Yes. Just send Susan an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once Susan has this information, she will make the adjustment.
OH NO! SOMETHING HAPPENED AND I CANNOT MAKE IT. WHAT DO I DO?
If you can’t make it to the wedding, send Susan an email (she has to have it in writing) letting her know you need to cancel your reservation. She will then email you a confirmation. If you cancel before August 15th, 2022 they will refund you your deposit (minus insurance). If you cancel after August 15th, 2022, it is in full penalty and you will not receive a refund.
I WOULD LIKE TO STAY ADDITIONAL NIGHT BEFORE/AFTER THE ROOM BLOCK. HOW DO I DO THIS?
If you would like to stay for additional nights, please ask Susan Green our travel advisor and she will request them for you.