Our Travel Agent!

Our Travel Agent Details!

Group Travel & Destination Weddings Expert
Susan’s Travel Services, LLC
Email: Weddings@susanstravelservices.com
Ph: 480-238-6101 or 1-800-436-0349

Optional Travel Protection

Be protected from the unexpected! 

Cancel for ANY Reason Insurance: This is the only insurance that will cover COVID! You can add this when you book your room through the link in the accommodations section. *not available if you are a resident of New York State. 

Covered Reasons Cancellation Insurance: This insurance has a lower premium however, will only cover some reasons if cancelled. Reach out to Susan Green for more information if interested.

Adding insurance is completely optional. The average cost of your travel protection is about 6-10% of the total trip cost. Click on this LINK for a free quote where you can book all on your own if you'd like. 

READ THIS SECTION FIRST

Please read this information first!

Woohoo! Pack your bags, we're going to Punta Cana Dominican Republic! We're very excited to have you join us for our wedding weekend. To make things simple, we've hired a travel agent to help our guests arrange accommodation. We've chosen to stay at the Hard Rock Punta Cana, and would encourage you to stay with us!

*Please note a 3 night minimum stay is required for all hotel reservations.


Many details are below, but here are a few IMPORTANT things to note:

1. Please only have 1 person from your party make a room reservation using the form below. Don't have 2 people in the same room fill out the form.

2. We recommend groups of 2 reserve rooms for optimal comfort, but rooms can hold up to 4 guests depending on room type. We've quoted prices for groups of 2 below, but having additional guests will bring the price per person down nominally.

3. We can add transfers to and from the airport once everyone gives their flights to the Travel Agent, Susan Green!

4. To guarantee availability and discounted pricing, please put down your deposit with our agent as soon as possible!

Thanks!


KEY DATES TO KNOW!

Mark your Calendar!


August 1st, 2021 -Last day to book your room!
August 1st, 2021 - 60 % of your room due!
September 15th, 2021 - FINAL payment due
November 21st, 2021 Our WEDDING DAY!

We would like to encourage guests to arrive at the resort no later than Friday, November 20th, 2021 to take full advantage of the weekend's festivities.

About Hard Rock Punta Cana

Unwind in a personal paradise of fun-filled sunshine. Active and bustling, Hard Rock Punta Cana  provides fantastic nightlife and dining options, an arcade and console lounge, Golf, Casino and MORE!

From sun-up to sun-down, the resort sizzles with energy and possibility. Take in as much or as little as you like. But one way or another, you will definitely feel the pulse of paradise here. Ranked among the top resorts in Punta Cana on TripAdvisor.

Rooms have private balconies or patios. Smart televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

This property is all-inclusive. Rates include meals and beverages at onsite dining establishments. There are 13  restaurants, or stay in and take advantage of the 24-hour room service.  When you are in need of a refreshing drink, visit the swim-up bar or one of the 23  bars/lounges. 

Photos of the hotel
Room Rates, Discounts, & Promotions

Room Rates (Access booking site for complete list of rates)

Rates begin at $339 for 2 Adults (per night) with a 3 night minimum stay requirement. Rates include accommodations, food, drinks, alcoholic beverages, access to hotel facilities, on-site entertainment, and a limitless resort credit* for excursions, spa, golf and more!

*A 25% service fee does apply to any excursions or activities covered under the limitless package.

Kids and Teens stay FREE!

Up to 2 minors stay free with one full-paying adult in one room (ages from 4 to 17) valid through December 18th, 2021. Eat, stay and play free. Applies to rooms that accept children. Children under 4 are always free!

Sunday Arrival Discount

Although you will be cutting it close, please be advised that if you check-in to your reservation on Sunday, you will get a $35 a night discount.


Rates: 

Hard Rock Caribbean Suite Two Double Beds or King from $339 per night

Hard Rock Caribbean Sand Suite Two Double beds or King from $353 per night

Caribbean Diamond Suite Two Double Beds or King from $359 per night

Rock Family Suite 2 bedroom from $474 per night (guest 1 and 2 ask for rates for a larger family )*

Accommodations: (Choose One of These Room Types)

We have chosen the beautiful Hard Rock Punta Cana for our destination wedding. This is family-friendly resort. This hotel has many amenities including 13 pools, a beautiful beaches, health club and spa, 13 unique restaurants, 23 bars on property, Golf Course, Casino, non-motorized water sports, daily and nightly entertainment. They also give you the ability to book tours and spa for only 25% of the cost!

We have blocked 2 room categories for you to choose from:

Hard Rock Caribbean Suite King OR Double Beds from $339 per night

Choose between 1 King or 2 Double beds, Garden view, 781 sq.ft. including balcony, Located in close proximity to the lobby, private balconies, dual showers, plush bathrobes, and slippers, 24-hour room service.

Hard Rock Caribbean Sand Suite King OR Double Beds from $353 per night
King or Double beds with a Pool or Garden view, 781 sq.ft. including balcony, Located in close proximity to the pools/beach, private balconies, dual showers, plush bathrobes, and slippers, 24-hour room service

** As a reminder we can book other categories and other dates, just reach out to Susan Green with Susan's Travel Services Susan@SusansTravelservices.com

How to Book Your Room

We kindly ask that all wedding guests book via our travel agency/room block.

(1) Please click the link at the bottom of this section, (2) Go to the "Book This Trip" section, and (3) click on the room you want to book!

Why book with Susan’s Travel Services?

While Susan's Travel Services can offer competitive prices, they also offer personalized service. Anytime you have a question or concern, you will be able to contact them directly and will not have to go through a call center and speak with a different person each time. Most importantly, our strong relationship with the resort helps to ensure that members of the wedding group will not be walked and placed in another resort due to overbooking.

Should you have any additional questions please contact our dedicated travel agent Susan Green! She is awesome!


CODE for online booking is grullonrivera

Flights Info

Please note, flights for the trip are NOT included in the all inclusive hotel rate and Susan's Travel Services doesn't do flights for the trip. Here's what we suggest:  

     - Google Flights is a great place to get flights and also you can use their "TRACKER" to track prices. 

     - Hopper.com has an app you can use to track pricing

     - Using your Air Credit or miles if you have them!

Please once you have your flights, send the information to our Travel Agent so she can help set up Transfer to and from the airport to the hotel!

Passport Information

It is time to check your passports to make sure you know where they are and that they have not expired. It is important to know that since you’re traveling out of the country, a valid passport might not be enough to allow you to board your flight. It might expire too soon to meet the foreign country’s requirements. Valid Passport required till May 2022!

Please confirm you have a VALID PASSPORT.

Room Reservation FAQ’s

1. Can I split my room payment with someone else?

Yes! If two of you are paying for the room, you CAN use two separate credit cards to pay. Let the travel advisor Susan Green know.

2. Can I setup a Payment Plan?

Yes! If you would like, please reach out to our agent Susan Green to setup a MONTHLY payment plan until the final payment is due. 

3) When will my $200 Room deposit be charged?

When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to our travel agent so she can review it first. If she has any questions she will reach out to you for verification. As long as everything looks good she will make the reservation and email you a receipt showing the payment, and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm MNT) or over the weekend, it may be the next day before you receive a confirmation.

Can I make any changes to my reservation after I put down my deposit?

If you would like to stay for additional nights, please ask Susan Green our travel advisor and she will request them for you!

You can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.

If you would like to change the name of the guest joining you, please email Susan Green with the name of the guest who will be removed, along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once she has that information she can make the adjustment.

What if I need to cancel?

If you need to cancel, please send Susan green an email (she has to have it in writing) letting her know you need to cancel your reservation. She will then email you a confirmation. If you are in the cancelation period, they will send you what you have left on the reservation. If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines.

Can I request a room next to or near someone else?

If you want to have rooms next to each other, let Susan Green our travel advisor know that. That is ON REQUEST, but she will do the best she can.