REBECCA & JOHN

WELCOME TO HYATT ZIVA CANCUN!

Pack your bags, we're going to Cancun, Mexico! We are very excited to have you join us for our destination wedding. To make things simple, we've hired a travel agent to help our guests arrange their travel. We've chosen to stay at Hyatt Ziva Cancun and would love for you to join us!

As we continue planning for our wedding, we kindly request that all guests book their rooms through our designated wedding room block. This is important because we are contractually obligated to it, and it serves as the official RSVP for our headcount. Booking through the room block also ensures that you have access to all the guest services and arrangements we've made through our travel agent. Guests who do not book within the block may not have access to these services, which could create unnecessary confusion and complicate the scheduling of our wedding events. Thank you so much for helping us keep things efficient and stress-free. We can't wait to celebrate with everyone!

***PLEASE REVIEW ALL OF THE INFORMATION ON THIS PAGE, AND BE SURE TO FOLLOW THESE SIMPLE BOOKING INSTRUCTIONS BELOW.***

STEP 1: REVIEW TRAVEL/BOOKING DETAILS
Please review all of the information regarding the resort and rooms available. Pricing is listed per person based on double occupancy (two people sharing a room). Airport transportation is being provided and is included in the room rate. These transfers have been secured to ensure all our guests have safe and reliable transportation to/from the airport and resort. The group room rates are valid for travel between January 23 - February 1, 2026.

STEP 2: SUBMIT RESERVATION FORM
Have one person from your party complete the reservation form using the link below. Please accurately select your travel dates and desired room type. Make sure to include all traveler's information including legal names and birthdates. To guarantee availability and pricing, submit your deposit as soon as possible.

STEP 3: REVIEW INVOICE
After you submit the reservation form, you will receive an email with your invoice within 24-48 hours. The invoice will list your package price as well as include a travel insurance quote based on your specific reservation details.

STEP 4: APPLY PAYMENT
Once you have reviewed your invoice for accuracy, you will pay the deposit. After the payment has been successfully processed, you will receive a receipt and confirmation email with a list of next steps.

STEP 5: YOU'RE BOOKED!
Now it's time to secure your flights, if you haven't done so already. Once your airfare is purchased, please forward the airline confirmation email (no later than November 19th) to tricia@tropicalsunvacations.com. You will also receive email reminders from Tropical Sun Vacations and additional travel information as you get closer to travel to help you prepare for your trip.

REMINDERS
A minimum non-refundable deposit of $150.00 per person is due no later than Wednesday, May 28, 2025. All final payments are due by Wednesday, July 30, 2025. If you have any questions, please email our travel agent, Tricia, at tricia@tropicalsunvacations.com.

Located in one of the most breathtaking destinations in the world, with spectacular views of the Caribbean Sea, this Cancun resort features beautiful suites, three infinity pools, including an adults-only rooftop pool and two pristine white sand beaches. As part of the all-inclusive Cancun vacation packages, guests of all ages can savor sumptuous world cuisines and a wide variety of beer, wine and cocktails at 17 restaurants, bars, cafés and lounges. Enjoy swimming, snorkeling and diving in the crystalline waters of the Caribbean Sea, and indulge in playful resort activities with everything from beach volleyball to live music and entertainment.

Resort Features:
• Luxurious suites with modern amenities, minibars, and private balconies
• 3 buildings: the pyramid tower with beautiful resort views, ocean views and swim-up suites, the Club tower with separate check-in and exclusive amenities and the Turquoize Tower, the adults-only at Hyatt Ziva Cancun
• There is a dolphin sanctuary on property, offering guests the opportunity to swim with the dolphins (for an extra charge)
• The Kidz Club has high-tech interactive games and an outdoor splash pad
• The resort has the only micro-brewery at an all-inclusive resort in Mexico
• 3 infinity pools, including an adults-only pool plus 3 oversized hot tubs
• Amazing spa with beachside treatment cabanas and indoor hydrotherapy and treatment areas
• Non-motorized watersports
• No wristbands necessary

All-Inclusive Amenities:
• Extensive dining options including à la carte restaurants, gourmet buffets, bars, lounges, food carts and 24-hour in-room dining
• Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort plus tequila and wine sommeliers to guide tastings
• 3 pools, including an adult's only pool and a kid's water play area
• Fully-equipped fitness center with ocean views open 24/7
• Unique daily and nightly activities, including themed parties, yoga classes and pool games for all ages

We are holding a certain number of rooms valid for travel between January 23 - February 1, 2026. A 3-night minimum stay is required. Go to the "Accommodations" section and click on the “Book My Room” link. The link is also located at the bottom of this section for your convenience.

Book your room through our preferred travel agency, Tropical Sun Vacations, to secure our exclusive group rates and receive personalized travel service. Have questions? You'll have direct access to our dedicated travel agent—no call centers, no repeating yourself, just friendly, consistent support every step of the way.

Most importantly, her strong relationship with the resort helps ensure seamless coordination of travel arrangements and wedding events, making your experience stress-free and enjoyable.

If you have any additional questions, please reach out to our dedicated travel agent, Tricia Puente. You’ll find her contact information at the bottom of this page under the section titled “Meet Our Travel Agent.”

Please review the following room categories and choose the one you prefer. When completing the reservation form, be sure to accurately select your travel dates and the room category of your choice. Please note that we have reserved a limited number of rooms in each category for our guests within the designated wedding block. Once a particular room category becomes fully booked, it's unlikely that we will be able to add more. Therefore, we strongly advise you to submit your deposit as soon as possible to secure your desired room type. As a reminder, these rates are valid for travel from January 23 - February 1, 2026.

IMPORTANT
Roommates should designate ONE person to fill out the form (one form per room, not per person). Please include the second person's email address so both guests will receive a copy of the invoice along with future emails from Tropical Sun Vacations.

MAXIMUM OCCUPANCY
Maximum capacity in a guest room is 2 adults and 2 children under 12 years of age or 3 adults and 1 child under 12 years of age.

CHILD RATES
Children aged 0-2 years stay free. The following rates apply to children aged 3-12 years. Child rates are only valid with two paid adults in the same room.

3 Nights: $344.00 Per Child
4 Nights: $442.00 Per Child 
5 Nights: $540.00 Per Child
6 Nights: $638.00 Per Child
7 Nights: $736.00 Per Child

ADULT RATES
The pricing below is PER PERSON (based on double occupancy), with a 3-night minimum stay required. Single occupancy rates or triple occupancy rates can be quoted upon request. To avoid the single occupancy premium, we recommend bringing a guest. Additional room types are available and can be added to the room block by request. If you’re interested in a different room type or need alternative dates, please explain in the “notes” field of your reservation form.

WHAT DOES THE RATE INCLUDE?
The rates include all-inclusive accommodations, roundtrip airport transportation, and taxes/fees.

WHAT DOES THE RATE NOT INCLUDE?
The rate does NOT include airfare or travel insurance.

Ocean View King or Double
483 sq. ft room with one king bed and sofa bed or two queen beds, magnificent views of the ocean from a private furnished balcony. Floor to ceiling windows with black-out shades, evening turndown service, 24 hour in-suite dining, in-suite refreshment center, bluetooth speaker, charging station, complimentary wi-fi.

3 Nights: $1,145.00 Per Adult (Double Occupancy w/ 2 Adults)   
4 Nights: $1,510.00 Per Adult (Double Occupancy w/ 2 Adults)   
5 Nights: $1,875.00 Per Adult (Double Occupancy w/ 2 Adults)   
6 Nights: $2,240.00 Per Adult (Double Occupancy w/ 2 Adults)   
7 Nights: $2,605.00 Per Adult (Double Occupancy w/ 2 Adults)

Club Ocean Front King
This 463 sq ft room features one king bed with ocean views and Hyatt Ziva Club lounge access. Hyatt Club Level is an upgraded experience offering additional luxuries such as: private check-in and check-out, and personalized concierge services.

3 Nights: $1,193.00 Per Adult (Double Occupancy w/ 2 Adults)   
4 Nights: $1,574.00 Per Adult (Double Occupancy w/ 2 Adults)   
5 Nights: $1,955.00 Per Adult (Double Occupancy w/ 2 Adults)   
6 Nights: $2,336.00 Per Adult (Double Occupancy w/ 2 Adults)   
7 Nights: $2,717.00 Per Adult (Double Occupancy w/ 2 Adults) 

Swim Up King
712 sq. ft. room with one king bed and sofa bed, semi-private pool right off the balcony and views of the ocean from a private terrace. Floor to ceiling windows with black-out shades, evening turndown service, 24 hour in-suite dining, in-suite refreshment center, bluetooth speaker, charging station, complimentary wi-fi.

3 Nights: $1,265.00 Per Adult (Double Occupancy w/ 2 Adults)   
4 Nights: $1,670.00 Per Adult (Double Occupancy w/ 2 Adults)   
5 Nights: $2,075.00 Per Adult (Double Occupancy w/ 2 Adults)   
6 Nights: $2,480.00 Per Adult (Double Occupancy w/ 2 Adults)   
7 Nights: $2,885.00 Per Adult (Double Occupancy w/ 2 Adults) 

Turquoize Ocean Front Master King or Double (Adults 18+)
Relax in the 700-square-foot Turquoize Suites at Hyatt Ziva Cancun, the brand-new adults-only (18+) beachfront tower, featuring a balcony with a private hot tub, sitting area and stunning ocean views. This suite includes one king or two queen beds, bathroom with a signature floor-to-ceiling glass-enclosed corner shower and many exclusive benefits, including private check-in access, an adults-only restaurant, a rooftop infinity pool and private elevator access to Zen Spa.

3 Nights: $1,301.00 Per Adult (Double Occupancy w/ 2 Adults)   
4 Nights: $1,718.00 Per Adult (Double Occupancy w/ 2 Adults)   
5 Nights: $2,135.00 Per Adult (Double Occupancy w/ 2 Adults)   
6 Nights: $2,552.00 Per Adult (Double Occupancy w/ 2 Adults)   
7 Nights: $2,969.00 Per Adult (Double Occupancy w/ 2 Adults) 

You will fly into Cancun, Mexico at Cancun International Airport (CUN).

Guests are required to purchase their own airfare. We recommend booking your flights as early as you can. You may book your flight via your favorite airline and we suggest using miles or credit card points if you have them.

IMPORTANT! Flight information is due to Tricia, our travel agent, no later than November 19, 2025. If flight information is not provided by the deadline, you will forfeit your prepaid transfers.

After you book your flights, please forward your airfare confirmation email to Tricia at tricia@tropicalsunvacations.com. She needs this information to arrange your arrival and departure transportation in addition to keeping us notified of your travel dates for planning our wedding events. 

Travel insurance is strongly recommended to protect you from the unexpected. The travel insurance has coverage for medical, inclement weather, flight delays/cancellations/missed connections, baggage delays/cancellations, etc.

The cost of the travel insurance is based on the total cost of your trip + each traveler's age + your state of residence (typically 6%-10% of the total cost of the trip).

Upon submitting the reservation form, you will automatically receive a travel insurance quote based on the details of your trip. This does not commit you to purchasing it as the decision to buy the insurance is entirely up to you.

If you choose not to purchase insurance, please know that your reservation is 100% non-refundable should you need to cancel. Once again, even though travel insurance is optional, it is HIGHLY recommended!!

Rooms are reserved on a first-come, first-served basis. Group rates outside of the reserved rooms are not guaranteed, therefore, the sooner you reserve with your deposit, the better.

The pricing is an ALL-INCLUSIVE room rate. If you book at a different hotel/resort, you will not be able to access the property without incurring additional fees for daily passes. We would like to keep family and friends consolidated at the resort for accountability.

Lastly, when booking your reservation, please ensure to fill out the reservation form linked below. You will then be sent an invoice within 3 business days. Once your payment has been submitted, our travel agent will process the payment and email you a confirmation and receipt within 48 hours.

To reserve your room and apply your deposit, please click the "Book My Room" link below!

DOES THE NAME ON YOUR PASSPORT MATCH?
The first and last name that you use to book your hotel and flight must match the name on your passport exactly (middle names are not required). Do not use nicknames, shortened names, etc. Please double-check your passport to ensure that your name matches or change fees may apply.

ARE YOU USING A DEBIT CARD?
Most debit cards have daily charge limits. Depending on your bank, this daily charge limit may be as low as $500. Please confirm the daily charge limit with your bank prior to submitting a large debit card payment. If you attempt to charge over your daily limit, your card will be declined.
Note: Debit Cards are NOT recommended for international travel.

ARE YOU PREGNANT OR PLANNING TO BECOME PREGNANT?
Many airlines have restrictions for travelers who are 28–36 weeks pregnant, depending on their policies. Some may also require a doctor’s note confirming you are fit to fly, especially during the third trimester. It’s important to verify whether your travel insurance covers pregnancy-related issues, including medical care abroad. Additionally, check for any health advisories or pregnancy-related risks specific to your destination.

ARE YOU TRAVELING WITH A CHILD WITHOUT BOTH BIOLOGICAL PARENTS?
If a child under 18 is traveling without both parents or legal guardians, a notarized letter from the absent parent/guardian may be required, granting permission to travel outside the United States. This letter should also authorize the accompanying adult to provide emergency medical care if needed. Please note that it is the sole responsibility of the traveler and the child’s parents/guardians to ensure all required documentation is provided to airport authorities. Tropical Sun Vacations is not responsible for any issues arising from missing or incomplete documentation.

HAVE YOU EVER BEEN CONVICTED OF A FELONY?
You may not be able to get a passport or clear immigration if you have been convicted of a felony. Please contact your attorney to review the specifics of your case.

DO YOU OWE BACK CHILD SUPPORT?
You may be detained at customs if you owe child support. Please contact your attorney to discuss prior to payment.

Tricia Puente, certified destination wedding expert and owner/founder of Tropical Sun Vacations, will be handling the travel arrangements for our wedding. A self-described all-inclusive aficionado and travel enthusiast, she's the perfect person to have by our side moving forward!

If you have any questions about your reservation, the resort, or anything at all, please reach out to her. You can find her contact information below.  

Tricia Puente 
Tropical Sun Vacations
Destination Wedding & Honeymoon Travel Specialist  

Email: tricia@tropicalsunvacations.com
Hours: 9:00 am - 5:00 pm CST, Monday - Friday

*Email is her preferred method of communication and is the most efficient way to reach her. Please note that communication is not conducted via text message.