Are Chilldren welcome?

Your little ones are welcome and invited to to all of the wedding events. 

 Hard Rock Riviera Maya has an abundance of activities for children including karaoke, pool parties, splash park, piñata party, arts & crafts, and much more.

Can I bring a guest?

Although you are joining us to celebrate our special day, we fully understand that this is also your vacation!
You are welcome to bring a guest, please just let us know on the RSVP.

What documents are required to travel to mexico?

You will need to have a valid passport, and it will need to be valid for at least 6 months upon entering Mexico.

How do I secure my spot?

You will need to contact Courtney Pilon . There will be a deposit of $200.00 USD per person to secure your room. This deposit is 100% non-refundable and non-transferable.

When is my deposit due?

Deposits are due on November 30th, 2024

Please follow the links below, to complete your booking!

HARD ROCK RIVIERA MAYA - HACIENDA

HARD  ROCK RIVIERA MAYA - HEAVEN

When is final payment due?

Final payment is due on January 24th, 2025

HARD ROCK RIVIERA MAYA - HACIENDA

HARD ROCK RIVIERA MAYA -  HEAVEN

Are room upgrades available?

Yes, there are numerous room categories available on the booking form.

HARD ROCK RIVIERA MAYA - HACIENDA

HARD ROCK RIVIERA MAYA - HEAVEN


How do you pay in Mexico?

The Mexican currency is the peso. Generally, the sign $ refers to peso prices and any prices quoted in US dollars should be written US$. While it’s easy to withdraw pesos from ATMS using major Visa and Mastercards, it’s best to travel with a small reserve of cash you can exchange at banks or exchange offices if there aren’t ATMS available. Most airlines, stores, restaurants, and hotels accept credit and debit cards.

What to pack when travelling to Mexico?

What you pack depends heavily on the type of trip you’re making. Remember, you’re traveling to a Caribbean climate, which is generally warm but can have some colder days. Take key clothing items that are easy to layer, a pair of beach sandals, and comfortable trainers suitable for walking and exploring the jungle. Other important items include: Sunscreen, sun hat, sunglasses, insect repellents, a windbreaker and basic medical aid kit.

What are the best excursions in Riviera Maya?

Riviera Maya was once a significant religious and economic hub for the ancient Maya, the Mesoamerican civilization native to the pre-Columbian Americas, whose legacy of breathtaking architecture and symbolic artwork can still be seen along the Yucatan Peninsula. Unrivalled 1-day excursions in Riviera Maya include awe-inspiring archaeological sites such as Chichen Itza, Ek Balan, Cobá and the ruins of Tulum, while the island of Cozumel and Yucatán’s third largest city, Valladolid, present cultural experiences combining Maya heritage with the history of Spanish settlement.What are the best excursions in Riviera Maya?

Do I need travel insurance?

If you need medical treatment in Mexico and you don’t have travel insurance, you will be responsible for paying for your medical treatment upfront. Even if your current health insurance company offers coverage to Mexico, you might still have to pay before treatment and wait to be reimbursed. Besides health concerns, travel insurance is always a good idea to cover theft or loss of goods.

TRAVEL INSURANCE QUOTE

What if I have dietary restrictions?

The resorts are extremely accommodating when it comes to allergies and food sensitivities. We will advise the food and beverage department before arrival.
Please let Courtney know at the time of booking.

Should I purchase travel insurance?

Travel insurance is highly recommended, so that you are protected for the unexpected. Please click the link below to review the polices available through MANULIFE INSURANCE