Melissa & Ehsun

Booking Info

TOUR OPERATOR’S CHANGE FEES
• Deposits are 100% nonrefundable/nontransferable
• Any changes prior to 60 days from departure: $75 change fee
• Any changes made 59-31days from departure: $125 change fee
• No changes are permitted 30 days prior to departure.
• Name changes are not permitted within 30 days of departure and are considered as a cancellation and will be treated as such at 100% penalty.

TOUR OPERATOR’S CANCELLATION FEES
• Any cancellations made 60 days prior to departure, the applicable deposit of $250 is non-refundable.
• Any cancellations made 59-31 days prior to departure are subject to a fee of 50% of the total cost, including taxes and service charges, per person.
• Any cancellations made 30 prior to departure are subject to a fee of 100% of the total cost, including taxes and service charges, per person

CHECKED BAGGAGE
Allowable limit per fare paying passenger: 50 lb (23 kg)
For each passenger, the carrier allows one (1) checked pieces as long as the overall weight does not exceed 50 lb (23 kg). The overall measurement of each checked-in piece (length+width+height) must be less than 62 in (158 cm) and weigh less than 70 lb (32 kg) (This is for safe working conditions for all baggage agents).

CARRY-ON BAGGAGE
Allowable limit per fare paying passenger: 12 lb (5 kg)
Only two carry-on bags per person are allowed. The size of the carry-on bag must not exceed 55 x 23 x 40 cm (20 x 9 x 16 inches, including wheels and handles).

DOCUMENTATION
Canadian and US visitors must have a valid passport to enter Mexico. It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. It has recently been reported that both Canadian and US travellers holding a valid passport have been denied entry into Mexico should the condition of the passport show gross signs of damage.

AIRPORT CHECK-IN
It is recommended that you present yourself at the airport counter 3 hours prior to departure.

GROUND TRANSFERS
For those passengers who have booked a vacation package, return ground transfers are included. You will not need a separate voucher for the transfer. Upon clearing the secure airport area look for the tour operator's representative in uniform (or nearby kiosk) and the ground representative will lead you to the transfer vehicle. Confirm your return airport transfer with the tour operator representative located at the resort. He/She will be on site daily for a few hours and can be reached by phone when not on site. Details are located at the tour operator's desk generally located in the hotel lobby.

WEATHER
Los Cabos has a tropical climate with generally pleasant weather. The average yearly temperature is 26°C (79°F). The average maximum temperature in November is 27°C. The average minimum temperature in November is 20°C. The average rainfall in November is less than 1 mm.

CURRENCY
Mexican money is the peso. It floats against the dollar and can be exchanged at banks and change booths (also known as “casa del cambio”). American dollars are accepted almost everywhere, at a variable exchange rate.

DRINKING WATER
The resort has distilled/purified water, which is fine to drink. However, bottled water is widely available.

ELECTRICITY
The electrical current is 110V, same as Canada and the US.

LANGUAGE
Most locals speak some English along with Spanish the official language.

CREDIT CARDS
Visa, MasterCard and American Express are widely accepted at most restaurants and stores.

TIME ZONES
Mexico observes Central Standard Time (CST) all year.