About The Grand Palladium
Premium Area Designed for Families
The Family Selection at Grand Palladium is a premium area that offers special amenities for grown-ups and kiddos. We've elected to stay in this section in a Family Loft Suite. The amenities that made it a plus for us are
- The building is close to the beach (but that does mean it's further from the a la carte restaurants).
- The family selection has it's own pool with bar and meal service and offers an area with beach service
- The family selection allows guests to make dinner reservations earlier than other guests.
- Adults are able to use the adults-only facilities at the neighboring TRS Coral.
- And the kids' big selling point is a VERY kid-friendly breakfast buffet and cookies and milk turndown service.
I love his username because it makes me laugh. And I love that his kid is holding the camera. Worth it!
Adults Only Accommodations
If you're just traveling with the over 18 set, you might enjoy TRS Coral, the adults-only section of the property. There are adults-only restaurants, pools, and you can also enjoy complimentary visits to the public areas of the spa. Swim-up suites and loft suites are also available. You can book the ocean and garden view suites online, but if you're interested in swim-up or loft suites, call Candyce at Destify and she can book it for you. www.allswellthatendssantel.com
Main Resort Area
The main part of the resort is sprawling and offers Junior Suites with a variety of views and some with swim-up options! These are the rooms that we've stayed in on visits and they are very nice. Rooms have double or king beds.
A La Carte Dinner - All Guests
Chang Thai
Curry, vegetable, and rice dishes… a festival of Thai-inspired flavors and sensations not to be missed. What is it that you´re craving today? A succulent Pad Thai? A delicious Tom Kha Kai soup? Or an intense green curry chicken dish? Typically open 6:00pm-10:30pm. View the Chang Thai menu here.
Sumptuori
A fun and lively teppanyaki grill and conveyer belt sushi. Take a front-row seat and experience the creation of your meal at the teppanyaki tables. Sake, sashimi, tempure, mochi and more. Open 5:30-10:30 most evenings. View the Sumptori menu here. A NOTE: Some guests report that to order from the tepenyaki menu, you need to reserve that section of the restaurant. And if you want to eat from the sushi menu, you need to ask to be seated at the sushi portion of the restaurant.
Boghali
Spices, aromas and vibrant colors. Explore the gastronomy of India and savor rice dishes, samosas, naans, tandooris and traditional sauces. Open most evenings for dinner from 5:30pm-10:30pm. Take a video tour. View the Boghali menu here.
La Adelita
Come for fajitas. Or get adventurous and try the regions most famous dish - cochinita pibil, Yucatan-style pulled-pork. 5:30-10:30 most evenings. Video tour. View the menu here.
El Dorado
Filet. Ribeye. New York Strip. Tuna. Pork Chops. Chicken. All grilled and served with sauces and sides. It's a meat lovers paradise. Dinner most evenings 5:30-10:30pm Video Tour. View the El Dorado menu here.
Portofino
Pizza, pasta, tiramisu and the many tastes of Italy. Dinner most evenings 5:30 – 10:30 pm. Take a video tour. View the menu here.
Family Selection Dining
The Nest - Family Selection
Located inside the Family Selection building, The Next, offers buffet breakfast, a la carte lunch and dinner. Typical times are: Breakfast: 7:00am-11:00am, Lunch 1:00pm-03:30pm, Dinner :06:00pm-10:30pm. View The Nest menu here
El Nui - Family Selection
Providing service adjacent to the Family Selection pool is El Nui. Hamburgers and ceviche, tacos and ribs. View the menu here.
Buffets and Breakfasts
All the buffet resturants serve breakfast and lunch, except for Poseidon Beach club, which offers a long lunch service.
Isla Blanca International Buffet - Open to all guests
Breakfast:07:00am-11:00am
Lunch :01:00pm-03:30pm
Dinner :06:00pm-10:30pm
Poseidon Beach Club - Open to all guests
Sunshine, music, flip-flops, and a cocktail. After all, you´re on vacation. You deserve it all. Spoil yourself with pleasure any time of the day and indulge in the stunning views of Playa Mujeres with, of course, a refreshing drink in hand. Take a video tour.
All Day Dining Options
Piacere - Open to All Guests
Offering coffee, tea, pastries and salads, Piacere is open morning through the evening in the village area. View a guest video tour. View the drink menu here.
Xtra Time Sports Bar - Open to All Guests
Serving food and drinks 24 hours, Xtra Time is there whenever you are hungry or thirsty! Ample TVs mean that you won't miss out on any games, no matter the time zone. View the menu here.
Room Service - Open to All, Some Guests Pay and Extra Charge
Room service is complementary for Family Selection guests and has a $10 service charge for Grand Palladium Guests. Offered 24 hours. View the Grand Palladium menu here. View the Family Selection menu here.
Bars
Grand Palladium has LOTs of bars. Poolside, beachside, in each resturant and lobby.
Costa Mujeres Lobby Bar – 10:00am-120:00am
Bar (Portofino) 05:30pm-10:30pm
Bar (La Adelita) 05:30pm-10:30pm
Bar (Sumptuori) 05:30pm-10:30pm
Bar (El Dorado) 05:30pm-10:30pm
Bar (Chang Thai) 05:30pm-10:30pm
Bar (Boghali) 05:30pm-10:30pm
Chic Cabaret
An 18+ experience at an extra cost, the Chic Caberet is a three-hour feast for the senses, with over twenty artists on stage. Expect Vegas-style music and dancing, as well as gourmet dinner and drinks. Reservations are a must, so use the app to reserve or call the concierge.
Nightly Shows
We won't know what the actual nightly entertainment will be until we get much closer. But these are the nightly shoes that GP Costa Mujeres had last year. These are family-friendly and are typically in the amphitheater.
Monday - Maya Show
Tuesday - Rock Forever Show
Wednesday - Caribbean Show
Thursday - Mexican Show
Friday - Burlesque Show
Saturday - American Show
Sunday - Micheal Jackson Show
Ralph Nadal Tennis Center Tour
The Ralph Nadal Tennis Center is a state-of-the-art facility offering adult and tennis programs, lessons, a Ralph Nadal museum and more. Get a sense of all the facility offers here: www.rafanadaltenniscentre.com/en
Fun Stuff for the Littles
At Grand Palladium kids have their own spaces. There is a two-story kid’s club housing three supervised clubs under one roof. For ages 1 to 3, there is the brightly colored Baby Club with age-appropriate toys. The Baby Club also has a quiet room with cribs for the little ones to nap. For the 4 to 11-year-olds the Kid’s Club is equipped with bean bags chairs, foosball, air hockey, and video gaming options. Finally, the Teen Club, for ages 11 and up offers full-sized pool tables, Xbox One, and gaming recliners.
The baby & kids club is open for all of guests (regarding if you're staying in Family Selection or not). The baby club has the following requirements:
-A copy of the passport so they can receive the little ones.
-Time of the baby club is from 9:00 am to 5:00 pm.
-A change of clothes, diapers and wipes.
-The staff doesn’t give them food.
-If you go out of the resort and leave the kids at the baby club, it has a charge for the nanny service of $20 USD per hour (1 or 2 kids).
From folks that have been there done that
The week before you arrive, you can pre-check in online as well as connect with your butler and/or online services.
Grand Palladium guests register for e services
Family selection butler registration
TRS guests services/butler registration
Your mini-bar is stocked by a dedicated person (not the housekeeper), but leave a note and a small tip on top to have it restocked. You can also ask for specific types of sodas and snacks.
The refrigeration for the mini bar works best if you leave the cabinet door open. So, if you want cold drinks leave that door ajar.
If you need coffee supplies, ask your housekeeper or leave a sample of what you're needing along with a note and small tip.
There are no clocks in the rooms. If you're somebody who likes a clock, plan to pack one.
If humidity bothers you don’t come to Mexico - just kidding. But the rooms are generally humid. You can purchase a travel dehumidifier on Amazon, but we aren't bothered by the humidity.
The AC doesn’t run when the doors are open. If you're having trouble with your AC, check to make sure your exterior doors are closed before you call maintenance.
AC settings for those of us that are Spanish challenged.
* Enfriamiento = cooling
* ventilacion = just fan
* apagado = off
* alta = high
* media = medium
* baja = low
There are usb outlets next to the beds, but if you have lots of devices to charge, you'll likely want to bring a power strip or multiple outlets. The outlets in Mexico accommodate our standard USA plugs.