Riu Palace Riviera Maya

Surrounded by an oasis of lush gardens with a stunning beachfront, the newly-renovated Riu Palace Riviera Maya is the perfect setting for dream vacations along the Yucatan Peninsula. Offering a wide range of activities and amenities to entertain travellers of all ages, kids can stay active at the children’s playground and swimming pool and enjoy fun activities at the RiuLand kids club while parents can try their hand at complimentary non-motorized water sports like an introductory in-pool scuba diving lesson, body boarding or snorkelling. Vacationers can dine at an array of several restaurants serving a variety of expertly-prepared cuisines like Italian, Japanese and authentic Mexican fare and sip tropical cocktails at the swim-up bar.

What You Need To Know

Please Read This Information

Woohoo! Pack your bags, we're going to Mexico!

We're very excited to have you join us for our wedding week! To make things simple, we've hired a travel agent to help our guests arrange your all-inclusive packages.

We've chosen to stay at the Riu Palace Riviera Maya, and we would encourage you to stay with us!

Many details are below, but here are a few IMPORTANT things to note:

1. Only have 1 person from your party make a room reservation using the booking form (but everyone in your party's information should be entered). Don't have 2 people in the same room fill out the same form.

2. We recommend groups of 2 reserve rooms for optimal comfort, but rooms can accommodate up to 3 guests. We've quoted prices for groups of 2 below, but having 3 guests will bring the price per person down nominally.

3. Transportation to and from the airport are included in the package price. No need to arrange a taxi when arriving or leaving Cancun.

4. To guarantee availability and discounted pricing, please put down your deposit with our agent as soon as possible!

5. Ensure that your passport is valid for 6 months from your return date. Every guest requires a passport. Your booking MUST match your passport information EXACTLY.

Important Info for the Wedding!

Brianna & Kyle are working with me, Melanie Murray, at Liz Moore Destination Weddings (LMDW), to make this trip fun & stress free. Please read the important information below & contact me to complete your booking & join us!

The wedding week is officially January 21-28, 2024 & the rates we've secured are valid for that week.

The wedding will be held on January 24, 2024 at Blue Venado & there will be transportation between the resort & the wedding venue.

To reserve your room & guarantee the rate, your deposit must be made no later than September 12, 2023. Current inventory is available on a first-come, first-served basis. DO NOT wait to book your room; if you would like a room in addition to our current inventory & it's not appearing when you go to the booking form, please contact Melanie as soon as possible (inventory is already limited as of the posting of this so we cannot guarantee availability - especially on the Ocean View rooms).

** Final payment date is November 3, 2023 **

PLEASE NOTE: NO changes to reservations will be permitted after the final payment date.

What Is A Room Block?

This means that Brianna & Kyle have paid a deposit to pre-reserve rooms for your group.

• The couple has signed a contract with the resort and has committed to a minimum number of rooms
• Only rooms booked with LMDW count toward this contract
• We have reserved several different room types for you to choose from. Descriptions can be found below under Accommodations.

What Happens if I Don't Book with LMDW?

Brianna & Kyle have paid a deposit to reserve rooms for your group. They have a group contract that allows them to offer additional benefits for their guests.

The group kindly asks that you book your hotel within our designated group contract here at LMDW.

There are several reasons why you should honor the group's wishes and book the hotel portion with the group:

• The group has worked with Melanie to negotiate a contract for the ENTIRE group. This includes a special set rate and includes transportation.
• Groups are given priority status at the resort, so you might miss out on some VIP treatment.
• Groups are given priority room assignments, so if you book directly, you're likely getting a room that couldn't be sold to a group. It will be leftover inventory, probably in a undesirable location away from everyone else.
• Groups are given priority in terms of an oversold situation. If the hotel over sells, your group is protected but his reservation is not. You could be walked to another location.

Guests who do not book within the group contract unfortunately:

• Will not get the group rates.
• Will have to pay up front vs. over time.
• Will not receive any pre-departure, trip support or post-trip support from me.
• Unfortunately, I cannot assist with travel arrangements made outside of the group, nor can I assist in the event of an emergency.
• Will be required to pay a day pass on property to attend wedding events. Note: Day pass sales are extremely limited due to occupancy restrictions.

How To Book Your Room

• Review the available room categories & dates
• Fill out the booking request form by clicking the "Book Now" link in every room description
• Be sure to include your desired room & if you're booking a package or land only
• Please indicate which departure airport you prefer (if you're booking a Sunwing package)
• Should you have any additional requests or questions, please click the link below to see our FAQs. If after that you still have questions, please email Melanie at melanie@lizmooreweddings.com.

In order to confirm your booking, a minimum non-refundable, non-transferrable deposit of $250 per person for Sunwing bookings and $100 USD for land only bookings is required. All rooms must be deposited by September 12, 2023 & final payment is due no later than November 3, 2023 to secure this discounted rate.

This deposit will be processed as we confirm your reservation; you will be sent an invoice, which must be approved within 24 hours, in order to re-confirm your booking.

Accommodation (Choose One of these Room Types)

Junior Suite

In these 35-m2 rooms, you'll find one super king-size bed (200x200 cm) or two double beds (125x200 cm), a sofa in the lounge area, satellite TV, air conditioning, a minibar and beverage dispensers, a coffee maker, and a balcony or terrace.

Maximum occupancy 4; max adults 3; max children 2

Guests departing from Vancouver - Sunwing Vacations package option (January 21-28, 2024; includes airfare, accommodation, transfers to/from airport, taxes & surcharges - rates are in Canadian dollars):

• Double occupancy: $2,620 per person
• Single occupancy: $3,340
• Triple occupancy: $2,560 per person
• Child (2-12 years old): $1,900 per child

Guests departing from Calgary - Sunwing Vacations package option (January 21-28, 2024; includes airfare, accommodation, transfers to/from airport, taxes & surcharges - rates are in Canadian dollars):

• Double occupancy: $2,600 per person
• Single occupancy: $3,300
• Triple occupancy: $2,540 per person
• Child (2-12 years old): $1,900 per child

Room Plus Transfers Rate - rates below are PER PERSON in USD and include hotel plus shared round-trip transportation from CUN airport. Upgrades to nonstop transportation available upon request. Child rates (ages 2-12) available and valid with 2 paying adults in the same room. Below rates do NOT include airfare or insurance; this can be quoted upon request.

Single – 1 adult; Double – 2 adults; Triple – 3 adults (kids 13+ are considered adults); Child (2-12 years old)

3 nights: S - $769.28; D - $545.44; T - $520.57; C - $296.72
4 nights: S - $1,009.71; D - $711.25; T - $678.10; C - $379.63
5 nights: S - $1,250.13; D - $877.07; T - $835.62; C - $462.53
6 nights: S - $1,490.56; D - $1,042.88; T - $993.15; C - $545.44
7 nights: S - $1,730.99; D - $1,208.69; T - $1,150.67; C - $628.35

Junior Suite Superior

These 35-m2 rooms have one super king-size bed (200x200 cm) or two double beds 125x200 cm), a sofa in the lounge area, satellite TV, air conditioning, a minibar and beverage dispensers, a coffee maker, and a balcony or terrace with views of the hotel’s courtyard views.

Maximum occupancy 4; max adults 3; max children 2

Guests departing from Vancouver - Sunwing Vacations package option (January 21-28, 2024; includes airfare, accommodation, transfers to/from airport, taxes & surcharges - rates are in Canadian dollars):

• Double occupancy: $2,720 per person
• Single occupancy: $3,480
• Triple occupancy: $2,640 per person
• Child (2-12 years old): $1,960 per child

Guests departing from Calgary - Sunwing Vacations package option (January 21-28, 2024; includes airfare, accommodation, transfers to/from airport, taxes & surcharges - rates are in Canadian dollars):

• Double occupancy: $2,700 per person
• Single occupancy: $3,460
• Triple occupancy: $2,620 per person
• Child (2-12 years old): $1,920 per child

Room Plus Transfers Rate - rates below are PER PERSON in USD and include hotel plus shared round-trip transportation from CUN airport. Upgrades to nonstop transportation available upon request. Child rates (ages 2-12) available and valid with 2 paying adults in the same room. Below rates do NOT include airfare or insurance; this can be quoted upon request.

Single – 1 adult; Double – 2 adults; Triple – 3 adults (kids 13+ are considered adults); Child (2-12 years old)

3 nights: S - $799.92; D - $566.56; T - $540.64; C - $307.28
4 nights: S - $1,050.56; D - $739.41; T - $704.85; C - $393.71
5 nights: S - $1,301.20; D - $912.27; T - $869.07; C - $480.13
6 nights: S - $1,551.84; D - $1,085.12; T - $1,033.28; C - $566.56
7 nights: S - $1,802.48; D - $1,257.97; T - $1,197.49; C - $652.99

Junior Suite Ocean View

These 35-m2 rooms have one super king-size bed (200x200 cm) or two double beds 125x200 cm), a sofa in the lounge area, satellite TV, air conditioning, a minibar and beverage dispensers, a coffee maker, and a balcony or terrace with views of the ocean.

Maximum occupancy 3; max adults 2

Sunwing does not have any Ocean View rooms left in their inventory & they are unable to get any more.

Room Plus Transfers Rate - rates below are PER PERSON in USD and include hotel plus shared round-trip transportation from CUN airport. Upgrades to nonstop transportation available upon request. Below rates do NOT include airfare or insurance; this can be quoted upon request.

Single – 1 adult; Double – 2 adults; Triple – 3 adults (kids 13+ are considered adults)

3 nights: S - $839.72; D - $594.00; T - N/A; C - N/A
4 nights: S - $1,103.63; D - $776.00; T - N/A; C - N/A
5 nights: S - $1,367.53; D - $958.00; T - N/A; C - N/A
6 nights: S - $1,631.44; D - $1,140.00; T - N/A; C - N/A
7 nights: S - $1,895.35; D - $1,322.00; T - N/A; C - N/A

Interest Free Payment Plan Details

Final balance is due by November 3, 2023

You don't have to pay all at once!

Book early and take advantage of the awesome payment plan! It's interest free!

All you have to do is submit your secured payment form online. It will give Melanie with Liz Moore Destination Weddings permission to debit your credit card for any amount your choose, and how often you choose. Just put the details in the booking notes!

FOR SUNWING BOOKINGS: A minimum non-refundable deposit of $250 CAD per person is due no later than September 12, 2023, in order to secure your all-inclusive package. Subject to availability at the time of booking after this date.

FOR LAND ONLY BOOKINGS: A minimum non-refundable deposit of $100 USD per person is due no later than September 12, 2023, in order to secure your room & airport transfers. Subject to availability at the time of booking after this date.

*** Final balance is due by November 3, 2023 ***

Optional Travel Protection

Be protected from the unexpected ** RECOMMENDED **

Optional Travel Protection pricing upon request. The average cost of your travel protection is about 6-10% of your total trip cost. *

On the booking form, you will see the option for Sunwing's Worry Free Cancellation Waiver; you can read the details here. We have limited quantities available for purchase for $50 per person and are available on a first-come, first-served basis.

For those that require more extensive coverage and/or extended medical insurance, please ask Melanie for a dedicated link.

Why do I need travel insurance?

Because sometimes... you have to cancel a trip last minute. Travel insurance can reimburse you for your prepaid, non-refundable trip costs - including vacation rentals, car rentals, hotels and flights - if you have to cancel for a covered reason.

Travel delays leave you stranded

Travel insurance can reimburse your for eligible meals, accommodation, and transportation expenses during a covered delay.

You get sick or hurt when you're far from home

Travel insurance can reimburse you for care following a covered medical emergency while traveling. We can even arrange and pay for a medical evacuation, if needed.

You need help in a hurry

Whether you're planning a week-long road trip or a weekend getaway, you never know what may happen. Travel insurance gives you access to our 24-hour assistance hotline for expert, personalized support in a crisis.

Passport Information

Your passport must be valid 6 month from your return date

Every guest must have a valid passport. You will need this to board your flight and the resort will ask for it when you check-in. If you do not have a passport or need to renew yours, click below.

Note: Due to Covid, processing times have increased, causing massive delays in passports. If you will be attending the wedding, and need a first-time passport OR need to renew your passport, please do this NOW. Routine processing times in Canada are currently about 13 weeks but you can pay for expedited services in certain cases.

Please also check the expiration date on your current passport, it must be valid for 6 months from your return date.

Things to do in Cancun/Playa Del Carmen

Please note within 30 days of travel you will be provided with the most up-to-date list of tours available.

But rest assured there is PLENTY to do at the resort and already included in your stay.

There's nothing like waking up in the morning to everything you ever wanted right outside your door. Want some thrills for the whole family?

How about some "me time"? Come replenish in our delectable spa with every beautifying and relaxing treatment imaginable available to you. Customize each day with these, and other wish list options, like exotic tours, rounds of golf, and a bevy of lavish kid and family-friendly attractions, including our state-of-the-art playroom, indulgent couples-only experiences, and dazzling entertainment options.

Got Questions About Booking? Contact our Destination Wedding Concierge!

No problem! First check out our FAQ page on our website (link below). If you don't get your answer from there, feel free to contact us: Melanie Murray, melanie@lizmooreweddings.com.

Note: Due to the nature of my job, I am frequently on the phone with travel suppliers. Email is often the fastest and best way to reach me.

Kindly note my core business hours of 12p-8p mountain time Monday-Thursday and 10a-4p mountain time on Friday-Saturday. I am available outside business hours by appointment.